Most Social Security services do not require a visit to a local office. Many services, including applying for retirement, disability or Medicare benefits, signing up for direct deposit, replacing a Medicare card, obtaining a proof of income letter or informing the office of a change of address or telephone number are available at www.socialsecurity.gov or by dialing toll-free (800) 772-1213. People who are deaf or hard of hearing may call (800) 325-0778. Many online services are available in Spanish at www.segurosocial.gov.
Effective Nov. 19, Social Security offices are open to the public Monday through Friday from 9 a.m. to 3 p.m., a reduction of 30 minutes each weekday. In addition, beginning Jan. 2, the offices will close to the public at noon every Wednesday.
While agency employees will continue to work their regular hours, this shorter public window will allow them to complete face-to-face interviews and process claims work without incurring the cost of overtime, according to a media release from the Roseville office, 910 Cirby Way.
“The significantly reduced funding provided by Congress under the continuing resolution for the first six months of the fiscal year makes it impossible for the agency to provide the overtime needed to handle service to the public as it has done in the past.”